[clamav-users] Unscannable MS Office files?

David Shaw dshaw at jabberwocky.com
Fri Apr 1 22:30:14 UTC 2016


Hello,

I am using ClamAV 0.99 on CentOS 7 (so clamav-0.99-2.el7.x86_64.rpm).  I occasionally see MS Office files (in the new, XML format) that cannot be scanned, with this error:

clamd[7726]: msxml.xml:1: parser error : Document labelled UTF-16 but has UTF-8 content
clamd[7726]: <?xml version="1.0" encoding="utf-16"?><?mso-application progid="Excel.Sheet"?><
clamd[7726]: ^
clamd[7726]: fd[14]: Can't parse data ERROR

Any suggestions where to go from here?  The error itself seems fairly straightforward, but these are standard MS Office files, generated by MS Office, so it's not clear what, if anything, I can change on that side.

David




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