[clamav-users] Mirror issues and what we are doing to fix it

[Gene Heskett]

On Monday 28 August 2017 13:48:32 Joel Esler (jesler) wrote:

> As a quick followup to this, we’ve removed all the mirrors in the
> mirror list that no longer resolve.  Yes, it took us longer than it
> should have to realize that this needed to be done, but it’s now done.
>
> Further improvements should continue in the coming days.

Not entirely true for my 6am pull:

Mon Aug 28 05:59:27 2017 -> Received signal: wake up
Mon Aug 28 05:59:27 2017 -> ClamAV update process started at Mon Aug 28 05:59:27 2017
Mon Aug 28 05:59:27 2017 -> main.cld is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
Mon Aug 28 05:59:57 2017 -> nonblock_connect: connect timing out (30 secs)
Mon Aug 28 05:59:57 2017 -> Can't connect to port 80 of host db.us.clamav.net (IP: 207.57.106.31)
Mon Aug 28 06:00:28 2017 -> nonblock_connect: connect timing out (30 secs)
Mon Aug 28 06:00:28 2017 -> Can't connect to port 80 of host db.us.clamav.net (IP: 168.143.19.95)
Mon Aug 28 06:00:28 2017 -> Trying host db.us.clamav.net (128.199.133.36)...
Mon Aug 28 06:01:01 2017 -> nonblock_recv: recv timing out (30 secs)
Mon Aug 28 06:01:01 2017 -> WARNING: getfile: Error while reading database from db.us.clamav.net (IP: 128.199.133.36): Operation now 
in progress
Mon Aug 28 06:01:01 2017 -> WARNING: getpatch: Can't download daily-23726.cdiff from db.us.clamav.net
Mon Aug 28 06:01:31 2017 -> nonblock_connect: connect timing out (30 secs)
Mon Aug 28 06:01:31 2017 -> Can't connect to port 80 of host db.us.clamav.net (IP: 64.6.100.177)
Mon Aug 28 06:01:31 2017 -> Trying host db.us.clamav.net (204.130.133.50)...
Mon Aug 28 06:01:31 2017 -> Downloading daily-23726.cdiff [100%]
Mon Aug 28 06:01:31 2017 -> Downloading daily-23727.cdiff [100%]

But OTOH, I don't think I've had a total failure in about 36 hours now.

So it has improved.  Thank you Joel.
> --
> Joel Esler | Talos: Manager |
> jesler at cisco.com<mailto:jesler at cisco.com>
>
>
>
>
>
>
> On Aug 28, 2017, at 9:33 AM, Joel Esler (jesler)
> <jesler at cisco.com<mailto:jesler at cisco.com>> wrote:
>
> ClamAV Community —
>
> For too long we’ve had a problem with mirrors and downloads.  There
> are a bunch of really good excuses for this internally, but I can
> comfortably say that we are beyond the problems we had in the past,
> and now it’s time for us to go fix it.
>
> As of Friday, I assumed control (From a Project Owner point of view, I
> don’t directly control the mirrors), over the ClamAV Mirror
> infrastructure and am taking steps to clean this up.
>
> (Internally we break ClamAV down into a bunch of pieces, a little
> “inside baseball” for you, but we have the development team, them
> mirror project, the signature interface (where all signatures are
> written, tested, and published), the malware team.  All of these
> responsibilities are spread amongst several groups within
> Talos<https://www.talosintelligence.com> (who owns ClamAV inside of
> Cisco, amongst many other things).)
>
> I have called a meeting with our ClamAV team, both from my team (the
> Open Source Team), the mirror team (operations), and the PM for
> Development on Thursday.  My plan is to outline an immediate “fix”
> trajectory.   What is working, what isn’t working, immediate fixes,
> and finally suggestions for moving forward.
>
> Please continue to bear with us a little while longer.  They always
> say things get worse before they get better.  Right now, hopefully, we
> are at the “worst” stage.
>
> --
> Joel Esler | Talos: Manager |
> jesler at cisco.com<mailto:jesler at cisco.com><mailto:jesler at cisco.com>
>
>
>
>
>
>
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>
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>
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>
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>
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>
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Cheers, Gene Heskett
-- 
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