[clamav-users] FW: clamav-users Digest, Vol 150, Issue 18

Outreach at epsilon.com Outreach at epsilon.com
Fri May 19 08:05:56 UTC 2017


Hi Al,

Thanks for your input, I will send you a sample.

Paypal sends campaigns for all their EMEA countries via our platform, so there are several sending domains used. Do I need to send a sample for each domain? 

Many thanks,

Anne-Sophie
------------------------------

Message: 11
Date: Thu, 18 May 2017 04:19:54 -0700
From: Al Varnell <alvarnell at mac.com>
To: ClamAV users ML <clamav-users at lists.clamav.net>
Subject: Re: [clamav-users] Mail from Paypal wrongly identified as
	phishing by ClamAv
Message-ID: <C4A9264A-D00C-4A7A-8059-AF56C924BA67 at mac.com>
Content-Type: text/plain; charset="us-ascii"

This can be whitelisted by associating whatever foreign URL is being used within these messages with paypal domains, but you need to submit a sample to <http://www.clamav.net/reports/fp> so that it can be taken care of.

-Al-

On Thu, May 18, 2017 at 03:41 AM, Outreach at epsilon.com wrote:
> 
> Hello,
> 
> Mail from our client Paypal is being wrongly flagged as phishing by ClamAv.
> 
> We get this type of bounce erros:
> 554 Your email was rejected because it contains the 
> Heuristics.Phishing.Email.SpoofedDomain virus
> 
> Mailing IPs: 142.54.244. [96-110]
> Mailing domains:mail.paypal.at, mail.paypal.nl, mail.paypal.com, 
> mail.paypal.pl Date of issue: 09 May 2017
> 
> Please make the necessary changes to your product ASAP.
> 
> These emails are legitimate, sent to optin customers of Paypal, and authenticate with SPF, DKIM and DMARC.
> 
> 
> Please contact me if you need any additional information.
> 
> Regards,
> 
> Anne-Sophie Marsh, Sr Email Deliverability Manager EMEA
> T   +44 2086143219   M +44 7469352383   Epsilon, 67 Broad Street, Teddington TW11 8QZ, UK  epsilon.com<http://epsilon.com/>
> [http://help.epsilon.com/images/logo.png]
*



More information about the clamav-users mailing list