[clamav-users] Can't download definitions

Al Varnell alvarnell at mac.com
Sat Aug 17 18:56:32 EDT 2019


Dora,

Please post the results of running 

sudo clamconf

-Al-
ClamXAV User

On Sat, Aug 17, 2019 at 03:45 PM, Dora Smith via clamav-users wrote:
> When I type freshclam in my terminal, I get
> 
> Sat Aug 17 17:36:27 2019 -> ClamAV update process started at Sat Aug 17 17:36:27 2019
> Sat Aug 17 17:36:27 2019 -> main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
> Sat Aug 17 17:36:27 2019 -> daily.cvd is up to date (version: 25544, sigs: 1725545, f-level: 63, builder: raynman)
> Sat Aug 17 17:36:27 2019 -> safebrowsing.cvd is up to date (version: 48958, sigs: 2441766, f-level: 63, builder: google)
> Sat Aug 17 17:36:27 2019 -> bytecode.cvd is up to date (version: 330, sigs: 94, f-level: 63, builder: neo)
> Sat Aug 17 17:36:27 2019 -> ^getfile: dbname1.cvd not found on database.clamav.net <http://database.clamav.net/> (IP: 104.16.219.84)
> Sat Aug 17 17:36:27 2019 -> ^Can't download dbname1.cvd from database.clamav.net <http://database.clamav.net/>
> Sat Aug 17 17:36:28 2019 -> *Can't query dbname1.0.102.0.0.6810DB54.ping.clamav.net <http://ping.clamav.net/>
> Sat Aug 17 17:36:28 2019 -> Trying again in 5 secs...
> 
> And it repeats this two more times before telling me
> 
> Sat Aug 17 17:36:39 2019 -> Giving up on database.clamav.net <http://database.clamav.net/>...
> Sat Aug 17 17:36:39 2019 -> Update failed. Your network may be down or none of the mirrors listed in /usr/local/etc/freshclam.conf is working. Check https://www.clamav.net/documents/official-mirror-faq <https://www.clamav.net/documents/official-mirror-faq> for possible reasons.
> 
> 
> The first time I tried it, it also told me it can't ping clamav.net <http://clamav.net/>, but I could ping clamav.net <http://clamav.net/> with no problem.  And the Internet's not down.
> 
> 
> I didn't change any mirrors when I activated freshclam.conf.   I did activate a bunch of things, if you see something I might have activated I should go back and comment back in.  Maybe something needs a database that doesn't exist?    I activated every safeguard I could see.
> 
> 
> I am using the current version, 0.103.1, that I just went through the LOOOOOOOOOOOOOOOOOOOOOOOOOOOONG rigamorole on the Clamav pages, ALL of it, to install, because the version in the Ubuntu repository is out of date and I kept getting error messages.
> 
> I am running Ubuntu 18.04.
> 
> I am trying to run Clamav.  I want to run an antivirus scan. Right now I presumably can't run it at all becasue it doesn't have its databases.
> 
> 
> And I need to know how to run Clamav immediately, because I accidentally got a really weird web page!   Today, not tomorrow and midnight won't do.  Common sense.  Linux ain't just for servers any more.
> 
> 
> Someone pointed me to a Ubuntu page for clamav that tells how to install the out of date version that doesn't work because it's out of date, but there might have been useful information on it - will "CLAMSCAN" run an antivirus scan immediately?
> 
> 
> Yours,
> 
> Dora Smith
> 
> 
> On 8/17/19 5:07 PM, J.R. via clamav-users wrote:
>>> So it downloaded main.cvd, daily.cvd, safebrowsing.cvd, and
>>> bytecode.cvd, but can't download database1.cvd or something, and there
>>> might be a problem with teh mirrors in my conf file, which didn't
>>> contain any mirrors and I didn't mess with them if they're there and I
>>> didn't see them.
>> There is no "database1.cvd"... The 4 you listed are the only official
>> ones. So unless you made a mistake editing the config file, I'm not
>> really sure what it's trying to do.
>> 
>> You don't need to mess with the mirrors or anything. The files are
>> hosted via Cloudflare's CDN so you will automatically get the closest
>> server to you.
>> 
>>> And when I get my definititions, I need to run clamav now and not when
>>> it feels like it - how do I exactly do that?   The GUI for the out of
>>> date version would only let me set up a time to run it.
>> What operating system are you running? What version of ClamAV are you running?
>> 
>> https://www.clamav.net/documentation <https://www.clamav.net/documentation>
>> 
>> ^^^ That page will hopefully give you some answers...
>> 
>> _______________________________________________
>> 
>> clamav-users mailing list
>> clamav-users at lists.clamav.net
>> https://lists.clamav.net/mailman/listinfo/clamav-users
>> 
>> 
>> Help us build a comprehensive ClamAV guide:
>> https://github.com/vrtadmin/clamav-faq
>> 
>> http://www.clamav.net/contact.html#ml
> 
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> 
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> 
> 
> Help us build a comprehensive ClamAV guide:
> https://github.com/vrtadmin/clamav-faq <https://github.com/vrtadmin/clamav-faq>
> 
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