[clamav-users] Can't download definitions

Al Varnell alvarnell at mac.com
Sat Aug 17 19:50:06 EDT 2019


No, you don't want the sample. It appears everything is working properly with freshclam, but you have a different issue in that you don't appear to have a clamd.conf file where it should be. Someone running your platform will need to tell us where that is.

-Al-

On Sat, Aug 17, 2019 at 04:41 PM, Dora Smith via clamav-users wrote:
> It said,
> 
> Sat Aug 17 18:36:34 2019 -> Database updated (8734546 signatures) from database.clamav.net <http://database.clamav.net/> (IP: 2606:4700::6810:db54)
> Sat Aug 17 18:36:34 2019 -> !NotifyClamd: Can't find or parse configuration file /path/to/clamd.conf
> 
> 
> I think I see what the problem is.   clamd.conf.SAMPLE is in the /usr/local/etc folder next to freshclam.conf and freshclam.conf.sample.
> 
> Before I copy and rename it, am I also supposed to change something in it?
> 
> Maybe it's on that LOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOONG page among the WAAAAAAAAAAAAAAAAAAAAAAAAAAAY  WAAAAAAAAAAAAAAAAAAAAAAAY  WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAY  too many instructions, but if so, I didn't see it!
> 
> Thanks!
> 
> Yours,
> 
> Dora
> 
> 
> 
> On 8/17/19 6:05 PM, Al Varnell via clamav-users wrote:
>> You just need to comment out (with a #) the freschclam.conf line
>> 
>> ExtraDatabase = "dbname1", "dbname2"
>> 
>> -Al-
>> 
>> On Sat, Aug 17, 2019 at 04:01 PM, Dora Smith via clamav-users wrote:
>>> Here it is.  (Think I just replied to wrong address)
>>> 
>>> 
>>> 
>>> Checking configuration files in /usr/local/etc
>>> 
>>> clamd.conf not found
>>> 
>>> Config file: freshclam.conf
>>> ---------------------------
>>> LogFileMaxSize = "1048576"
>>> LogTime = "yes"
>>> LogSyslog = "yes"
>>> LogFacility = "LOG_LOCAL6"
>>> LogVerbose disabled
>>> LogRotate = "yes"
>>> PidFile disabled
>>> DatabaseDirectory = "/usr/local/share/clamav"
>>> Foreground disabled
>>> Debug = "yes"
>>> UpdateLogFile disabled
>>> DatabaseOwner = "clamav"
>>> Checks = "12"
>>> DNSDatabaseInfo = "current.cvd.clamav.net <http://current.cvd.clamav.net/>"
>>> DatabaseMirror = "database.clamav.net <http://database.clamav.net/>"
>>> PrivateMirror disabled
>>> MaxAttempts = "3"
>>> ScriptedUpdates = "yes"
>>> TestDatabases = "yes"
>>> CompressLocalDatabase disabled
>>> ExtraDatabase = "dbname1", "dbname2"
>>> DatabaseCustomURL disabled
>>> HTTPProxyServer disabled
>>> HTTPProxyPort disabled
>>> HTTPProxyUsername disabled
>>> HTTPProxyPassword disabled
>>> HTTPUserAgent disabled
>>> NotifyClamd = "/path/to/clamd.conf"
>>> OnUpdateExecute = "command"
>>> OnErrorExecute disabled
>>> OnOutdatedExecute disabled
>>> LocalIPAddress disabled
>>> ConnectTimeout = "60"
>>> ReceiveTimeout = "60"
>>> SafeBrowsing = "yes"
>>> Bytecode = "yes"
>>> 
>>> clamav-milter.conf not found
>>> 
>>> Software settings
>>> -----------------
>>> Version: 0.101.3
>>> Optional features supported: MEMPOOL IPv6 AUTOIT_EA06 BZIP2 LIBXML2 PCRE ICONV JSON RAR 
>>> 
>>> Database information
>>> --------------------
>>> Database directory: /usr/local/share/clamav
>>> WARNING: freshclam.conf and clamd.conf point to different database directories
>>> bytecode.cvd: version 330, sigs: 94, built on Wed Jul 17 08:11:08 2019
>>> main.cvd: version 58, sigs: 4566249, built on Wed Jun  7 16:38:10 2017
>>> daily.cvd: version 25544, sigs: 1725545, built on Sat Aug 17 03:24:01 2019
>>> safebrowsing.cvd: version 48958, sigs: 2441766, built on Sat Aug 17 10:00:50 2019
>>> Total number of signatures: 8733654
>>> 
>>> Platform information
>>> --------------------
>>> uname: Linux 5.0.0-25-generic #26~18.04.1-Ubuntu SMP Thu Aug 1 13:51:02 UTC 2019 x86_64
>>> OS: linux-gnu, ARCH: x86_64, CPU: x86_64
>>> Full OS version: Ubuntu 18.04.3 LTS
>>> zlib version: 1.2.11 (1.2.11), compile flags: a9
>>> platform id: 0x0a2166660800000000070400
>>> 
>>> Build information
>>> -----------------
>>> GNU C: 7.4.0 (7.4.0)
>>> CPPFLAGS: 
>>> CFLAGS: -g -O2  -D_LARGEFILE_SOURCE -D_LARGEFILE64_SOURCE -D_FILE_OFFSET_BITS=64
>>> CXXFLAGS: -g -O2
>>> LDFLAGS: 
>>> Configure: '--enable-check'
>>> sizeof(void*) = 8
>>> Engine flevel: 102, dconf: 102
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On 8/17/19 5:56 PM, Al Varnell via clamav-users wrote:
>>>> Dora,
>>>> 
>>>> Please post the results of running 
>>>> 
>>>> sudo clamconf
>>>> 
>>>> -Al-
>>>> ClamXAV User
>>>> 
>>>> On Sat, Aug 17, 2019 at 03:45 PM, Dora Smith via clamav-users wrote:
>>>>> When I type freshclam in my terminal, I get
>>>>> 
>>>>> Sat Aug 17 17:36:27 2019 -> ClamAV update process started at Sat Aug 17 17:36:27 2019
>>>>> Sat Aug 17 17:36:27 2019 -> main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
>>>>> Sat Aug 17 17:36:27 2019 -> daily.cvd is up to date (version: 25544, sigs: 1725545, f-level: 63, builder: raynman)
>>>>> Sat Aug 17 17:36:27 2019 -> safebrowsing.cvd is up to date (version: 48958, sigs: 2441766, f-level: 63, builder: google)
>>>>> Sat Aug 17 17:36:27 2019 -> bytecode.cvd is up to date (version: 330, sigs: 94, f-level: 63, builder: neo)
>>>>> Sat Aug 17 17:36:27 2019 -> ^getfile: dbname1.cvd not found on database.clamav.net <http://database.clamav.net/> (IP: 104.16.219.84)
>>>>> Sat Aug 17 17:36:27 2019 -> ^Can't download dbname1.cvd from database.clamav.net <http://database.clamav.net/>
>>>>> Sat Aug 17 17:36:28 2019 -> *Can't query dbname1.0.102.0.0.6810DB54.ping.clamav.net <http://ping.clamav.net/>
>>>>> Sat Aug 17 17:36:28 2019 -> Trying again in 5 secs...
>>>>> 
>>>>> And it repeats this two more times before telling me
>>>>> 
>>>>> Sat Aug 17 17:36:39 2019 -> Giving up on database.clamav.net <http://database.clamav.net/>...
>>>>> Sat Aug 17 17:36:39 2019 -> Update failed. Your network may be down or none of the mirrors listed in /usr/local/etc/freshclam.conf is working. Check https://www.clamav.net/documents/official-mirror-faq <https://www.clamav.net/documents/official-mirror-faq> for possible reasons.
>>>>> 
>>>>> 
>>>>> The first time I tried it, it also told me it can't ping clamav.net <http://clamav.net/>, but I could ping clamav.net <http://clamav.net/> with no problem.  And the Internet's not down.
>>>>> 
>>>>> 
>>>>> I didn't change any mirrors when I activated freshclam.conf.   I did activate a bunch of things, if you see something I might have activated I should go back and comment back in.  Maybe something needs a database that doesn't exist?    I activated every safeguard I could see.
>>>>> 
>>>>> 
>>>>> I am using the current version, 0.103.1, that I just went through the LOOOOOOOOOOOOOOOOOOOOOOOOOOOONG rigamorole on the Clamav pages, ALL of it, to install, because the version in the Ubuntu repository is out of date and I kept getting error messages.
>>>>> 
>>>>> I am running Ubuntu 18.04.
>>>>> 
>>>>> I am trying to run Clamav.  I want to run an antivirus scan. Right now I presumably can't run it at all becasue it doesn't have its databases.
>>>>> 
>>>>> 
>>>>> And I need to know how to run Clamav immediately, because I accidentally got a really weird web page!   Today, not tomorrow and midnight won't do.  Common sense.  Linux ain't just for servers any more.
>>>>> 
>>>>> 
>>>>> Someone pointed me to a Ubuntu page for clamav that tells how to install the out of date version that doesn't work because it's out of date, but there might have been useful information on it - will "CLAMSCAN" run an antivirus scan immediately?
>>>>> 
>>>>> 
>>>>> Yours,
>>>>> 
>>>>> Dora Smith
>>>>> 
>>>>> 
>>>>> On 8/17/19 5:07 PM, J.R. via clamav-users wrote:
>>>>>>> So it downloaded main.cvd, daily.cvd, safebrowsing.cvd, and
>>>>>>> bytecode.cvd, but can't download database1.cvd or something, and there
>>>>>>> might be a problem with teh mirrors in my conf file, which didn't
>>>>>>> contain any mirrors and I didn't mess with them if they're there and I
>>>>>>> didn't see them.
>>>>>> There is no "database1.cvd"... The 4 you listed are the only official
>>>>>> ones. So unless you made a mistake editing the config file, I'm not
>>>>>> really sure what it's trying to do.
>>>>>> 
>>>>>> You don't need to mess with the mirrors or anything. The files are
>>>>>> hosted via Cloudflare's CDN so you will automatically get the closest
>>>>>> server to you.
>>>>>> 
>>>>>>> And when I get my definititions, I need to run clamav now and not when
>>>>>>> it feels like it - how do I exactly do that?   The GUI for the out of
>>>>>>> date version would only let me set up a time to run it.
>>>>>> What operating system are you running? What version of ClamAV are you running?
>>>>>> 
>>>>>> https://www.clamav.net/documentation <https://www.clamav.net/documentation>
>>>>>> 
>>>>>> ^^^ That page will hopefully give you some answers...
>>>>>> 
>>>>>> _______________________________________________
>>>>>> 
>>>>>> clamav-users mailing list
>>>>>> clamav-users at lists.clamav.net <mailto:clamav-users at lists.clamav.net>
>>>>>> https://lists.clamav.net/mailman/listinfo/clamav-users <https://lists.clamav.net/mailman/listinfo/clamav-users>
>>>>>> 
>>>>>> 
>>>>>> Help us build a comprehensive ClamAV guide:
>>>>>> https://github.com/vrtadmin/clamav-faq <https://github.com/vrtadmin/clamav-faq>
>>>>>> 
>>>>>> http://www.clamav.net/contact.html#ml <http://www.clamav.net/contact.html#ml>
>>>>> 
>>>>> _______________________________________________
>>>>> 
>>>>> clamav-users mailing list
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>>>>> https://lists.clamav.net/mailman/listinfo/clamav-users <https://lists.clamav.net/mailman/listinfo/clamav-users>
>>>>> 
>>>>> 
>>>>> Help us build a comprehensive ClamAV guide:
>>>>> https://github.com/vrtadmin/clamav-faq <https://github.com/vrtadmin/clamav-faq>
>>>>> 
>>>>> http://www.clamav.net/contact.html#ml <http://www.clamav.net/contact.html#ml>
>>>> 
>>>> 
>>>> 
>>>> 
>>>> _______________________________________________
>>>> 
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>>>> 
>>>> 
>>>> Help us build a comprehensive ClamAV guide:
>>>> https://github.com/vrtadmin/clamav-faq <https://github.com/vrtadmin/clamav-faq>
>>>> 
>>>> http://www.clamav.net/contact.html#ml <http://www.clamav.net/contact.html#ml>
>>> 
>>> _______________________________________________
>>> 
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>>> 
>>> 
>>> Help us build a comprehensive ClamAV guide:
>>> https://github.com/vrtadmin/clamav-faq <https://github.com/vrtadmin/clamav-faq>
>>> 
>>> http://www.clamav.net/contact.html#ml <http://www.clamav.net/contact.html#ml>
>> 
>> 
>> 
>> 
>> _______________________________________________
>> 
>> clamav-users mailing list
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>> https://lists.clamav.net/mailman/listinfo/clamav-users <https://lists.clamav.net/mailman/listinfo/clamav-users>
>> 
>> 
>> Help us build a comprehensive ClamAV guide:
>> https://github.com/vrtadmin/clamav-faq <https://github.com/vrtadmin/clamav-faq>
>> 
>> http://www.clamav.net/contact.html#ml <http://www.clamav.net/contact.html#ml>
> 
> _______________________________________________
> 
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> 
> 
> Help us build a comprehensive ClamAV guide:
> https://github.com/vrtadmin/clamav-faq <https://github.com/vrtadmin/clamav-faq>
> 
> http://www.clamav.net/contact.html#ml <http://www.clamav.net/contact.html#ml>


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