[clamav-users] Problem to update virus database

[G.W. Haywood]

Hi there,

On Fri, 24 Jan 2020, Doc2disk wrote:

> We see this failure to update on both Centros 6 and 7
> If you stop and start fresh clam or touch the files, the issue goes away for a few days

I do not understand these symptoms.  What timeouts are you using?
(See below.)

>> On 24 Jan 2020, at 10:55, Matus UHLAR - fantomas <uhlar at fantomas.sk> wrote:
>>> On 24.01.20 11:10, Tomasz Mejer via clamav-users wrote:
>>> I have installed ClamAV on my Ubuntu 16.04 LTS machine. I can't update
>>> virus database update.
>>> When I run:
>>> 
>>> sudo freshclam
>> 
>> you should not run freshclam under root user.

Best to create a separate user such as 'clamav' for this stuff.

>>> i got:
>>> "Download failed (28)
>>> "getcvd: Can't download daily.cvd from https://database.clamav.net/daily.cvd

If you enable debug logging you may see more helpful information.
When I see (28) it seems to mean that a timeout has been reached.
Perhaps you can increase the two timeouts in the freshclam daemon
configuration (and I suggest that you then restart the daemon).

The timeouts provided by default are I believe too short, I use 1800
seconds and 600 seconds:

root at pi4b302:~# grep -i timeout /etc/mail/clamav/freshclam.conf
ConnectTimeout 600
ReceiveTimeout 1800

(Yes, this is ClamAV running on a Raspberry Pi4B. :)

>> try running 'https://database.clamav.net/daily.cvd' in /tmp

I think that should read something like

"try running 'wget https://database.clamav.net/daily.cvd'"

HTH

-- 

73,
Ged.