[clamav-users] Is Doc.Packed available as PUA category?
Kris Deugau
kdeugau at vianet.ca
Thu Jan 14 17:11:04 UTC 2021
G.W. Haywood via clamav-users wrote:
> One of the reasons that malicious senders send so many malicious
> password protected documents by email is that it is not always easy
> to detect malware in them without knowledge of the password, so by
> and large scanners like ClamAV don't attempt to do it (even though
> most of the time the malicious email will include the password).
>
> If you prevent the scanner from alerting on password protected Excel
> documents, and if your users open more or less any password protected
> Excel document which comes their way, then you will have a problem
> because they probably receive malicious documents every day.
I deal with this class of FP by disabling the FP-causing checks in the
primary Clam instance, and enabling them in a secondary instance with a
different set of signatures whose results are scored in SpamAssasin
instead of treated as an absolute go/no-go result. (Or calling ClamAV
from a mediating layer in the mail flow that can achieve much the same
result.)
I don't recall coming across any hits in this particular category, but
what pushed me into this was the stream of otherwise legitimate "You
should really know better"-ish mail from (marketing partners of) banks
that kept triggering Heuristics.Phishing.Email.SpoofedDomain, and the
hassle of figuring out what URL some marketroid had inventively mangled
*this* time.
> One way to get around the problem is to educate users. For example
> you might continue to reject such documents, and suggest your users do
> not use Excel password protection. Microsoft password protection is
> in many cases trivially cracked, I've done it for customers when they
> have lost their passwords. For a simple way of accessing a document
> without its password, see for example
>
> http://www.excelsupersite.com/how-to-remove-an-excel-spreadsheet-password-in-6-easy-steps/
>
>
> which I found with a simple search and selected more or less at random.
Unfortunately that doesn't address a password-protected *document*, it
just describes allowing changes to locked spreadsheet pages. (IE, a
document you can open, but to some degree can't modify.)
-kgd
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