[clamav-users] can not download updates

[fxkl47BF]

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Tuesday, July 27th, 2021 at 10:28 AM, Joel Esler (jesler) <jesler at cisco.com> wrote:

> Maybe try raising your receivetimeout?  https://blog.clamav.net/2021/07/psa-freshclam-database-download-issue.html

i changed the receivetimeout to 300 as described in the article
i'll see what happens after the cool down ends

>
> > On Jul 27, 2021, at 11:17 AM, fxkl47BF via clamav-users <clamav-users at lists.clamav.net> wrote:
> >
> > ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> >
> > On Tuesday, July 27th, 2021 at 9:43 AM, Joel Esler (jesler) <jesler at cisco.com> wrote:
> >
> > > > On Jul 27, 2021, at 10:34 AM, fxkl47BF via clamav-users <clamav-users at lists.clamav.net> wrote:
> > > >
> > > > ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> > > >
> > > > On Tuesday, July 27th, 2021 at 9:29 AM, Joel Esler (jesler) <jesler at cisco.com> wrote:
> > > >
> > > > > > On Jul 27, 2021, at 10:22 AM, fxkl47BF via clamav-users <clamav-users at lists.clamav.net> wrote:
> > > > > >
> > > > > > On Tuesday, July 27th, 2021 at 8:56 AM, Matus UHLAR - fantomas <uhlar at fantomas.sk> wrote:
> > > > > >
> > > > > > > On 27.07.21 12:47, fxkl47BF via clamav-users wrote:
> > > > > > >
> > > > > > > > for a couple of weeks i've not been able to download updates. i get a
> > > > > > > >
> > > > > > > > message about on a cool down until a certain future date and time. when
> > > > > > > >
> > > > > > > > that date and time expires the next update get a message with a new future
> > > > > > > >
> > > > > > > > date and time. should i abandon all hope of getting updates?
> > > > > > >
> > > > > > > it's described here:
> > > > > > >
> > > > > > > https://lists.clamav.net/pipermail/clamav-users/2021-March/010544.html
> > > > > > >
> > > > > > > do you have multiple devices behind one IP address?
> > > > > > >
> > > > > > > Do any of those devices download clamav database diferently then using
> > > > > > >
> > > > > > > freshclam?
> > > > > >
> > > > > > i have one device that uses freshclam once per hour
> > > > > >
> > > > > > i am using a vpn
> > > > > >
> > > > > > it looks like anyone that uses a vpn is probably screwed
> > > > > >
> > > > > > it was good while it lasted
> > > > >
> > > > > What is your public IP?
> > > >
> > > > 199.229.250.132
> > >
> > > You’re rate limited because you have one machine behind that IP that has attempted to download the daily.cvd 50x in the last 24 hours, and the main.cvd another 50x. Let alone the latest cdiff that it’s attempted to download 80x.
> > >
> > > It’s not more than one machine, it’s a single machine.
> >
> > maybe i don't fully understand how this vpn works
> > i understood that this would be the ip address for anyone using this exit point
> > i have two machines
> > one is my work machine and has clamav
> > the other runs a cnc mill that hasn't been on for several days
> > i can send my whole freshclam log if it helps
> > maybe something needs to be changed in my config
> >
> > this is /etc/clamav/freshclam.conf
> >
> > # Automatically created by the clamav-freshclam postinst
> > # Comments will get lost when you reconfigure the clamav-freshclam package
> >
> > DatabaseOwner clamav
> > UpdateLogFile /var/log/clamav/freshclam.log
> > LogVerbose false
> > LogSyslog false
> > LogFacility LOG_LOCAL6
> > LogFileMaxSize 0
> > LogRotate true
> > LogTime true
> > Foreground false
> > Debug false
> > MaxAttempts 5
> > DatabaseDirectory /var/lib/clamav
> > DNSDatabaseInfocurrent.cvd.clamav.net
> > ConnectTimeout 30
> > ReceiveTimeout 30
> > TestDatabases yes
> > ScriptedUpdates yes
> > CompressLocalDatabase no
> > Bytecode true
> > NotifyClamd /etc/clamav/clamd.conf
> > # Check for new database 24 times a day
> > Checks 24
> > DatabaseMirrordb.local.clamav.net
> > DatabaseMirrordatabase.clamav.net
> >
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> >
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