[clamav-users] Rate limited

[Adam Baliko]

Dear Support,

I use Clamav on my private NAS, and since the 20th of August I cannot
make any updates.
>From March 2021 till the 20th of August 2021 I made a single daily
update (every 24 hours).

After the automated updates failed, I tried manually, and received an
Error 1015, Rate Limited. So I completely turned off the automated
updates for about 3 weeks, then tried again, setting the updates to a
3 days period, but still no luck. When I try a manual update, I get
this message:

"Error 1015 Ray ID: 6987b88d0d24d6b9 • 2021-10-03 16:59:25 UTC
You are being rate limited
What happened?
The owner of this website (db.local.clamav.net) has banned you
temporarily from accessing this website."

I have the following questions to this:
1. Was one update per day too much?
2. If not, then why is my IP banned?
3. How can this ban be lifted?
4. What would be an optimal update period to avoid such bans in the future?

I appreciate you help and support.

Best regards,
Adam Baliko