[clamav-users] remove me

[Matus UHLAR - fantomas]

>> On 09.09.22 12:29, Marc wrote:
>>> What about doing some sort of IQ test before users subscribe something like 2+2=?

>> On Sep 9, 2022, at 12:40 PM, Matus UHLAR - fantomas <uhlar at fantomas.sk> wrote:
>> making unsubscribe easier would spare us from solving problems like these.
>>
>> unfortunately, subscribing is often easaier than unsubscribing which is not good.

On 12.09.22 09:41, Joel Esler via clamav-users wrote:
>Subscribing and unsubscribing is the same amount of steps, from the same 
> webpage.  I don’t understand why people are able to join a technical 
> command line driven antivirus client email list, but can’t remove 
> themselves.

neither do I - I can only guess
- they forgot they subscribed once their problem was solved
- they inherited someone other's e-mail address
- their spam filter blocked unsubscribe confirmation request

however:

when I followed the bottom-most message, I've had to click two times, enter 
my e-mail and click "unsubscribe" again. That's too much expecially for 2nd 
case

- putting information about "unsubscribe" in addition to "subscribe" to
https://docs.clamav.net/#mailing-lists-and-chat
and
https://www.clamav.net/contact.html#ml

- pointing to the latter link from e-mail 

- highlighting the info that unsubscription must be explicitly confirmed and 
that spam folder should be checked for confirmation e-mail if it doesn't 
arrive

they could make it easier to unsubscribe.


-- 
Matus UHLAR - fantomas, uhlar at fantomas.sk ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
Fighting for peace is like fucking for virginity...