[clamav-users] remove me

[Micah Snyder (micasnyd)]

Hopefully this helps: https://github.com/Cisco-Talos/clamav-documentation/commit/b89efe513dd34689cf7b47e73ba2e96fd9561906


Changing the contact page takes a little more effort.  I'll put in a ticket with our web team.


Micah Snyder
ClamAV Development
Talos
Cisco Systems, Inc.
________________________________
From: clamav-users <clamav-users-bounces at lists.clamav.net> on behalf of Matus UHLAR - fantomas <uhlar at fantomas.sk>
Sent: Monday, September 12, 2022 7:09 AM
To: clamav-users at lists.clamav.net <clamav-users at lists.clamav.net>
Subject: Re: [clamav-users] remove me

>> On 09.09.22 12:29, Marc wrote:
>>> What about doing some sort of IQ test before users subscribe something like 2+2=?

>> On Sep 9, 2022, at 12:40 PM, Matus UHLAR - fantomas <uhlar at fantomas.sk> wrote:
>> making unsubscribe easier would spare us from solving problems like these.
>>
>> unfortunately, subscribing is often easaier than unsubscribing which is not good.

On 12.09.22 09:41, Joel Esler via clamav-users wrote:
>Subscribing and unsubscribing is the same amount of steps, from the same
> webpage.  I don’t understand why people are able to join a technical
> command line driven antivirus client email list, but can’t remove
> themselves.

neither do I - I can only guess
- they forgot they subscribed once their problem was solved
- they inherited someone other's e-mail address
- their spam filter blocked unsubscribe confirmation request

however:

when I followed the bottom-most message, I've had to click two times, enter
my e-mail and click "unsubscribe" again. That's too much expecially for 2nd
case

- putting information about "unsubscribe" in addition to "subscribe" to
https://docs.clamav.net/#mailing-lists-and-chat
and
https://www.clamav.net/contact.html#ml

- pointing to the latter link from e-mail

- highlighting the info that unsubscription must be explicitly confirmed and
that spam folder should be checked for confirmation e-mail if it doesn't
arrive

they could make it easier to unsubscribe.


--
Matus UHLAR - fantomas, uhlar at fantomas.sk ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
Fighting for peace is like fucking for virginity...
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