Thanks for the reply, Martin!!

Version of clamd is ClamAV 0.102.4/26031/Mon Dec 28 04:43:18 2020.

I tried with both root user and calmav user but getting the same error message. 

"You have vscan set," :: NO

On Tue, Dec 29, 2020 at 3:59 PM Martin Rödlach via clamav-users <clamav-users@lists.clamav.net> wrote:

Hi,

have You checked the rights of the clamd process so that clamonacc has permissions to scan /serverdata? Has /serverdata different permissions to /home?
What value has the "User" parameter in clamd.conf? If not root, and if You have vscan set, has vscan the right to scan /serverdata?
Which release of clamav are You using?

Thanks
Martin



Von:        "Shivananda Shiragavi via clamav-users" <clamav-users@lists.clamav.net>
An:        clamav-users@lists.clamav.net
Kopie:        "Shivananda Shiragavi" <sshiragavi@gmail.com>
Datum:        29.12.2020 11:13
Betreff:        [clamav-users] Fwd: Error while scanning directory other than /home directory
Gesendet von:        "clamav-users" <clamav-users-bounces@lists.clamav.net>

---

Hi All,

I am trying to enable clamonacc in my machine for /home its working fine but when I am trying to mention some other directory it is throwing the following error:

ClamWorker: performing scanning on file '/serverdata/eicar.com.txt'
/serverdata/eicar.com.txt: Can't open file or directory ERROR
ClamMisc: internal issue (client failed to scan)
ClamWorker: scan failed with error code 32

clamd.conf:
OnAccessIncludePath /serverdata
OnAccessPrevention yes
OnAccessExcludeUname clamav
OnAccessExcludeRootUID no
OnAccessDisableDDD no

Could someone please help me to fix this issue?

--
Shivananda Shiragavi

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Shivananda Shiragavi